Policies
Returns & Refunds
30-Day Happy Pet Guarantee
If you or your pet aren't happy, you can return your order within 30 days of delivery for a full refund , no questions asked.
How to Start a Return
Email support@pawlabstore.com with your order number and the reason for the return. We'll send you return instructions within 1 to 2 business days.
Refund Timeline
Refunds are processed to the original payment method within 5 to 10 business days once we receive your return.
Contact
PawLab , 1555 N Nova Rd, Box 129, Holly Hill, FL 32114. Phone: +1 (386) 666-5980.